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Have a question about our acrylic night lights, home decor, custom designs, or an existing order? Our team is always ready to assist you!

Customer Support

How Can We Help You?

If you have any questions about our products or would like to discuss a custom design, please do not hesitate to contact us. Our customer service team is available to assist you and provide you with the information you need.

Support Emailcontact@gallade.storeDirect response within 12–24 hours
Customer Service HoursMon – Fri: 8:00 AM – 5:00 PM ESTWeekend tickets answered next business day
Business Address715 Hayden Ct, Taylors, SC 29687, USARegistered office & customer care
Custom Design & PersonalizationPersonalized Keepsakes & Acrylic LightsMention your pet’s name or custom artwork idea in your message!
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    Dedicated Support

    Friendly customer care dedicated to our community. We ensure every question receives personal attention.

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    Tracked Worldwide Shipping

    End-to-end tracked delivery across the US, UK, EU, Canada, and 150+ international destinations.

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    Satisfaction Guarantee

    Hassle-free 30-day replacement and refund policy for all damaged or defective merchandise.